HEADS UP!

Subject: Credit Card machines
Sent: 12/21/07 4:41 PM
Importance: Normal
Hi. Transactions on credit card machines in Carnegie, Hillendahl, Jungman, Kendall, Alief, Frank, Meyer, Rob-Westchase, Park Place, Scenic Wood and Looscan, will all be uploaded automatically effective immediately. Those of you doing it manually no longer have to perform that chore.



Also, those machines with a cache of old transactions on them have all been cleared.



As a consequence, some of our customers may find charges on their credit card accounts for bills they thought they already paid. If you receive such a call, please advise them that the first attempt did not go through, so the transaction was run again.



NOTE: The machines for Collier and Montrose have had their automatic settle features enabled by Wells Fargo today, so those branches should contact IT to have those machines installed.



Happy Holidays!!!



Lin Swalley
Assistant Chief of Technical Services
Houston Public Library
This email contains the thoughts and opinions of Lin Swalley and does not necessarily represent official Houston Public Library policy.